Every switch still works. That is the whole design brief.
Seattle · King and Snohomish counties
The panel
Each control says what it does with the router unplugged, and what it stops doing.
Wall switches and dimmers
Works offline
Lighting scenes
Works offline
Heating and zoning
Works offline
Motorised blinds
Works offline
Door locks
Works offline
Cameras and recording
Works offline
Voice assistants
Needs the internet
Video doorbell notifications
Needs the internet
If this company closed tomorrow and every server it owns went dark, your house would still light itself and heat itself from the wall. That is not a feature we added at the end. It is the constraint everything else was designed around.
6/8
of the things we install keep working with the internet unplugged
The other two are named on this site, with what exactly stops. Nobody else publishes that list because it is not flattering.
None of this makes your house secure.
A smart lock is a convenient lock. A camera is a record of something that already happened. Both are genuinely useful and neither is security, and any installer who tells you otherwise is selling you a feeling. It is written here because people make decisions about their houses based on that feeling.
You leave with the passwords and the design file.
In an envelope and in your password manager, plus a laminated page per floor saying what each keypad button does. The most common failure we are called out to fix is an installer who kept the credentials.
What handover includes